Terms of Service

1. General Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and xTechs Renewables Pty Ltd ("xTechs", "we", "us", or "our"), ABN 30 673 983 572, regarding your use of our website and services.

These Terms apply to all visitors, users, and customers who access or use our website, request quotes, engage our services, or otherwise interact with xTechs Renewables.

2. Our Services

xTechs Renewables provides comprehensive clean energy solutions across Victoria, Australia, including:

3. Service Terms & Conditions

3.1 Compliance & Standards

All installations and services provided by xTechs Renewables comply with:

• Australian Standards (AS/NZS) and relevant electrical safety regulations
• Clean Energy Council (CEC) guidelines and accreditation requirements
• Victorian electrical safety and building codes
• Manufacturer installation specifications and warranties

3.2 Site Assessment & Installation

• Site assessments may be required before installation to ensure suitability
• Installation timelines are estimates and may vary based on site conditions and weather
• Customer must provide safe access to installation areas
• Any site preparation requirements will be communicated in advance

3.3 Payment Terms

• Payment terms will be specified in individual service agreements
• Deposits may be required for custom installations
• Final payment is due upon completion and customer acceptance
• Late payment fees may apply as specified in service agreements

4. Warranties & Guarantees

4.1 Workmanship Warranty

We provide comprehensive warranties on our workmanship and installation quality. Specific warranty terms will be detailed in your individual service agreement.

4.2 Component Warranties

All components used in our installations come with manufacturer warranties. We use only quality, certified products from reputable manufacturers.

4.3 Warranty Claims

Warranty claims must be reported promptly. We will assess and address any legitimate warranty issues in accordance with the terms of the relevant warranty.

5. Limitation of Liability

• We maintain appropriate professional indemnity and public liability insurance coverage
• We are not liable for consequential, indirect, or special damages
• Our total liability shall not exceed the total amount paid for the specific service
• Force majeure events may affect service delivery timelines

6. Privacy & Data Protection

Your privacy is important to us. We comply with the Australian Privacy Act 1988 and maintain strict data protection standards.

Please review our comprehensive Privacy Policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of xTechs Renewables and is protected by Australian and international copyright laws.

You may not reproduce, distribute, or use our intellectual property without written permission.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

Continued use of our services after changes are posted constitutes acceptance of the updated terms. We recommend reviewing these terms periodically.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

10. Contact Information