Cookie Policy

Last updated: 26/11/2025

Cookie Transparency

This Cookie Policy explains how xTechs Renewables Pty Ltd (ABN 30 673 983 572) uses cookies and similar technologies on our website. We are committed to transparency and giving you control over your privacy.

1. What Are Cookies?

1.1 Definition

Cookies are small text files stored on your device when you visit our website. They contain information that is transferred to your device's hard drive and help us provide you with a better experience.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and settings.

1.2 Types of Cookies

Session Cookies: Temporary cookies deleted when you close your browser
Persistent Cookies: Remain on your device for a set period or until deleted
First-party Cookies: Set directly by our website
Third-party Cookies: Set by external services we use

2. How We Use Cookies

✓

Necessary Cookies

Always Active

These cookies are essential for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.

What they do:

Remember your cookie consent preferences
Maintain security and prevent fraud
Enable basic website functionality
Remember your login status

Examples:

Authentication cookies
Security tokens
Load balancing cookies
User interface preferences

📊

Analytics Cookies

Optional

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

What they do:

Track page views and user journeys
Measure website performance
Identify popular content and features
Monitor loading times and errors

Services we use:

Google Analytics 4
Website performance monitoring
User behavior analysis
A/B testing platforms

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Marketing Cookies

Optional

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may also be used to limit the number of times you see an advertisement.

What they do:

Show relevant solar energy content
Track campaign effectiveness
Enable remarketing campaigns
Personalize user experience

Services we use:

Google Ads
Facebook Pixel
LinkedIn Insight Tag
Email marketing platforms

3. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

Accept All: Allow all cookies for the best experience
Reject Non-essential: Only allow necessary cookies
Preferences: Choose specific cookie categories

3.1 Browser Settings

You can control cookies through your browser settings:

Chrome: Settings → Privacy and security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions

3.2 Update Preferences

You can change your cookie preferences at any time:

Click the cookie settings link in our footer
Use the cookie preferences modal
Clear your browser cookies and revisit
Contact us to update your preferences

4. Third-Party Services

We use trusted third-party services that may set their own cookies. Here's how they use your information:

Google Analytics

Helps us understand website usage and improve performance. Data is anonymized and aggregated.

Privacy Policy:Google Privacy Policy

Google Ads

Enables us to show relevant solar energy advertisements and measure campaign effectiveness.

Privacy Policy:Google Privacy Policy

Social Media Platforms

Enable social sharing features and may track your activity across our website and their platforms.

Platforms: Facebook, LinkedIn, Instagram, YouTube

5. Data Retention

5.1 Cookie Lifespan

Session Cookies: Deleted when you close your browser
Analytics Cookies: Up to 2 years
Marketing Cookies: Up to 1 year
Preference Cookies: Up to 1 year

5.2 Data Processing

Personal data is anonymized where possible
Aggregated data is used for analytics
Individual tracking is limited and controlled
Data is deleted according to retention policies

6. Your Rights

Under Australian privacy law and international standards, you have the right to:

6.1 Control & Consent

Give or withdraw consent for non-essential cookies
Access information about cookies we use
Request deletion of cookie data
Object to cookie processing

6.2 Transparency & Choice

Clear information about cookie purposes
Easy ways to manage preferences
Regular updates on cookie practices
Complaint mechanisms for violations

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:

We will update the "Last updated" date at the top of this policy
Significant changes will be communicated via our website
You may need to review and update your cookie preferences
Continued use of our website constitutes acceptance of changes

8. Contact Us

If you have questions about our use of cookies, want to update your preferences, or need assistance with cookie-related issues, please contact us:

Email: inquiries@xtechsrenewables.com.au

Phone: 1300 983 247

Address: 2 Corporate Ave, Rowville VIC 3178

Business Hours: Monday - Friday, 8:00 AM - 6:00 PM

For more information about our privacy practices, please review our Privacy Policy.